Shipping Conditions (MODIFY TO SOMM & CO. CONDITIONS - #)

THE (COMPANY NAME) MARKETPLACE EXPLAINED…

(Company name) offers you the biggest online selection of fine wines from around the world at the best possible prices while guaranteeing cellaring conditions and provenance. In order to do so, we do not operate from a centralized warehouse, but rather collect your wines from the winery or retailer warehouse and ship directly to your door. This means that when you shop from multiple sellers you may receive your order in separate shipments, the number of which will be indicated on checkout.


Where do we ship to?

We ship wine to any address within South Africa and the following foreign countries: Austria, Belgium, China, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Luxembourg, Namibia, Netherlands, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland and United Kingdom. Should you wish to ship to the United States please enquire here. Help@Contact.Us


Shipping rates

We charge a flat fee nationwide of R90 per buyer.Shipments above R1500 shipping is free.International shipping rates are calculated by distance and weight of product(s).


Delivery queries

We want you to be completely satisfied with your order. Should you encounter any difficulties with your delivery related to packaging, the quality of the wine, delays in shipment or any other point of order please do not hesitate to contact us here, Help@Contact.Us


Damaged in transit

In the unlikely event that you receive damaged products, (Name of Company) will either replace the wine, issue a voucher or process a refund for the damaged wines. Unsatisfied? If for any reason you are not satisfied with any of the products ordered via (Name of Company), we will happily replace the order, issue a voucher or offer a full refund as required. Please refer to our Terms & Conditions of Sale for more information.